Position- Customer Support Executive
Qualification- Diploma or B.tech in Civil Engineering
Experience- Minimum 2 Years of Experience
Job Location- Jeypore, Rayagada, Bhawanipatna, Phulbani
salary- 20 to 25k + Incentive +ta+da
1. Minimum 2 Years of Experience in Any Building or Construction Company
2. Good Knowledge On Structural and Reinforcement
3. Knowledge On Autocad
1. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
2. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
3. Follow up to ensure that appropriate actions were taken on customers requests.
4. Refer unresolved customer grievances or special requests to designated departments for further investigation.